Your data, explained clearly.

Plain-language summary

We collect only the information needed to operate LoanMob, help match available lender offers, improve the app, prevent abuse, and respond to support requests. Matching may require sharing selected profile and preference information with partner lenders or service providers so they can determine whether they may show an offer.

1. Scope and consent

This Privacy Policy applies to the LoanMob mobile application, website, and related services that link to this policy. By using LoanMob, you acknowledge that you have read this policy and understand how we handle information.

This policy does not apply to third-party lender websites, applications, loan application pages, or services that are not owned or controlled by LoanMob. When you continue to a lender or other third party, their own privacy policy and terms apply.

2. Information we collect

The information we collect depends on how you use LoanMob. We may collect the following categories:

3. Information we do not ask for in LoanMob matching

LoanMob is designed to reduce sensitive data collection before you choose whether to continue with a lender. In the LoanMob matching flow, we do not ask for:

• Government ID numbers or ID document uploads.
• Bank card numbers, bank account numbers, or online banking credentials.
• Contacts, call logs, SMS messages, photos, videos, or storage permissions.
• Precise GPS location for loan matching.

4. How we use information

We use information to provide, operate, protect, and improve LoanMob. This includes:

• Creating and maintaining your LoanMob profile and app experience.
• Matching your preferences and basic profile details with available lender offers.
• Showing offer details such as amount ranges, APR ranges, repayment terms, eligibility notes, and lender disclosures when available.
• Saving offers, calculating estimated repayment cost, and helping you compare offers.
• Providing customer support and responding to your requests.
• Sending service messages, security notices, policy updates, and optional notifications you allow.
• Detecting, preventing, and responding to fraud, abuse, security incidents, or policy violations.
• Analyzing app performance, fixing bugs, and improving usability.
• Complying with applicable legal, regulatory, and platform requirements.

5. How we share information

We may share information only as reasonably needed for the purposes described in this policy.

Partner lenders and loan matching providers

When you use LoanMob to compare matches, we may share selected loan preferences and basic profile details with partner lenders, loan matching providers, or lead marketplace partners so they can determine whether an offer may be available. These partners are responsible for their own lending decisions, eligibility rules, disclosures, APR, fees, repayment terms, and funding.

Service providers

We may use vendors that help us host the service, store data, provide analytics, deliver notifications, prevent fraud, process support requests, and maintain app security. These providers may process information only for the services they provide to us.

Legal and safety reasons

We may disclose information when we believe it is necessary to comply with law, respond to lawful requests, protect the rights and safety of users or others, investigate fraud or abuse, or enforce our terms.

Business transfers

If LoanMob is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate safeguards.

We do not sell government ID numbers, bank account numbers, contacts, photos, or precise location data because LoanMob does not ask for those categories in the matching flow.

6. Analytics, advertising, cookies, and similar technologies

LoanMob may use analytics tools, crash reporting tools, advertising SDKs, cookies, or similar technologies to measure performance, understand app usage, improve the service, prevent abuse, and support advertising where permitted.

These tools may collect or receive information such as device identifiers, Advertising ID, IP address, approximate location, app interactions, diagnostics, and ad interaction events. You can limit ad personalization through your device settings where available.

Third-party services may process data under their own privacy policies. Examples may include Google services such as Google Play, Firebase, Google Analytics for Firebase, Crashlytics, and Google AdMob if they are integrated in the app.

7. Legal bases for processing

Where applicable law requires a legal basis, we process information based on one or more of the following:

• Contract: to provide LoanMob features you request.
• Consent: when you choose to provide information, enable notifications, or allow optional features.
• Legitimate interests: to improve, secure, and operate LoanMob, prevent fraud, and understand service performance.
• Legal obligations: to comply with applicable laws, platform requirements, and lawful requests.

8. Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No internet or mobile service can be guaranteed to be completely secure.

We keep information for as long as reasonably necessary to provide LoanMob, support matching and saved-offer features, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. When information is no longer needed, we delete it or de-identify it where reasonably possible.

9. International data transfers

LoanMob may be operated from, and service providers may process information in, countries different from where you live. When information is transferred internationally, we take steps designed to protect it according to this policy and applicable law.

10. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.

California and other U.S. state residents may have additional rights, including the right to know what categories of personal information we collect, use, disclose, or share; the right to request deletion or correction; and the right to opt out of certain sharing or targeted advertising where applicable.

To exercise rights, contact us using the information below. We may need to verify your request before responding. We will respond within the time required by applicable law.

11. Third-party lender pages and external links

LoanMob may show or link to offers, lender pages, application pages, disclosure pages, or other third-party websites. We are not responsible for the privacy practices, content, underwriting, credit decisions, or disclosures of third parties. Review each lender's privacy policy, terms, APR, fees, repayment schedule, and total repayment amount before submitting an application or accepting any offer.

12. Children and age restrictions

LoanMob is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to LoanMob, please contact us and we will take reasonable steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, website, or other reasonable means. The “Last updated” date at the top of this page shows when the policy was most recently revised.

14. Contact us

If you have questions, requests, or complaints about this Privacy Policy or LoanMob's data practices, contact us: